Managing your account settings

Your account settings let you update your personal details and control your communication preferences.

Getting there:

Click Account settings in the navigation menu (or via Settings on mobile).

Updating your name:

1. In the Name field, click Edit.
2. Type your new name.
3. Click Save.

Your name appears on your ticket PDFs and receipts.

Changing your email address:

1. In the Email section, click Change email.
2. Enter your new email address.
3. A verification email is sent to the new address. Click the link in that email to confirm the change.

Until you confirm, your original email address remains active.

Changing your password:

1. In the Password section, click Change password.
2. Enter your current password, then your new password twice.
3. Click Save.

Passwords must be at least 8 characters.

Marketing emails:

Use the Email preferences toggle to opt in or out of marketing emails from Time For A Show (news, offers, and recommended events). This does not affect transactional emails, so you will always receive order confirmations and ticket PDFs.