Managing voucher codes

Voucher codes let you offer discounts or free tickets to specific patrons. Codes can be attached to an organisation (applying to all events in that organisation) or to a specific venue.

Creating a voucher code:

1. Go to the Organisation or Venue page where you want to add the voucher.
2. Scroll to the Vouchers section and click Add voucher.
3. Fill in the voucher details:
4. Code: the code patrons enter at checkout (e.g. PRESS50). Codes are case-insensitive.
5. Discount type: choose between a fixed amount off (e.g. £5.00) or a percentage off (e.g. 10%).
6. Discount value: the amount or percentage.
7. Max uses: the total number of times the code can be used across all patrons. Leave blank for unlimited.
8. Expiry date: the date after which the code stops working. Leave blank for no expiry.
9. Click Save.

Sharing your voucher code:

There is no automatic delivery, so copy the code and share it directly with patrons by email, social media, or printed materials. Patrons enter it on the checkout page before paying.

Viewing usage:

The voucher list shows how many times each code has been used. You can delete a code at any time to stop it working immediately.

Notes:

1. A patron can only use each code once per order.
2. Vouchers cannot reduce the order total below zero.